Accessibility Declaration

Wawa4Ukr Accessibility Declaration

The Warsaw City Council undertakes to ensure the availability of its website under the provisions of the April 4, 2019 Law on the digital accessibility of websites and mobile applications of public entities. The accessibility declaration applies to Wawa4Ukr.

  • Website publication date: 2022-08-19
  • Date of last significant update: 2022-08-19

Law compliance status

The website is compliant with the Law on the digital accessibility of websites and mobile applications of public entities.

Accessibility declaration preparation

  • The declaration was made on: 2022-08-19
  • The Declaration was last reviewed and updated on: 2022-08-19

The declaration was prepared based on self-assessment.

Keyboard shortcuts

The website supports the use of standard keyboard shortcuts.

Feedback and contact information

The entity responsible for addressing comments and requests is:

  • The Municipal Contact Centre Warsaw19115 of the Warsaw City Council.
  • E-mail: 
  • Phone: (22)19115

Anyone is entitled to:

  • report comments concerning the digital accessibility of the website or its elements,
  • submit a request to ensure digital accessibility of the website or its elements,'
  • request access to unavailable information in another, alternate form.

Such a request must include:

  • the applicant's contact information,
  • specification of the page or page elements to which the request relates,
  • specification of a convenient form of making the information available, if the request concerns provision of unavailable information in an alternate form.

Consideration of the submission should take place without delay, no later than within 7 days. If it is not possible to ensure accessibility or to provide access in an alternate form within that period, it should take place no later than within 2 months from the request date.

Complaints and appeals

Failure to comply with the above deadlines and refusal to comply with a request may be subject to complaint sent to the supervisory authority via post or e-mail to the following address:

  • Supervisory body: City Informatics Office
  • E-mail:
  • Phone: 224433300
  • Address: Plac Bankowy 2, 00-950 Warsaw

A complaint may also be lodged with the Ombudsman.

Architectural access

Seats of offices and units of the Warsaw City Council

District Council Offices of the City of Warsaw

Note: information on public transport is subject to change, it is recommended to review up to date information on the Warsaw Public Transport website.

Additional information


As part of the subdomain, there is an option to use the online sign language interpreter service.

Other information and statements

Permanent collaboration with external accessibility experts has been established. The website will undergo gradual improvement. Please report any accessibility issues of the Wawa4Ukr service, which is part of the mojaWARSZAWA site.